Transport Tech Africa
Effective Date: 15th March, 2022
1. Introduction
Transport Tech Africa (“TTA”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information entrusted to us by our customers, business partners, suppliers, and website visitors.
As a technology-driven freight forwarding and logistics company, we collect and process personal information to provide transportation, freight management, customs clearance, warehousing, and related supply chain services across Africa and internationally.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, digital platforms, and marketing communications.
2. Company Information
Transport Tech Africa
Address: 31 Kofo Abayomi Avenue, Apapa, Lagos, Nigeria
Phone: (+234) 9159894270
Email: cs@transporttechafrica.com
Website: https://transporttechafrica.com
3. Information We Collect
Personal Information
We may collect:
- Full name
- Company name
- Job title
- Email address
- Phone number
- Business address
- Country and location information
Logistics and Shipment Information
We may collect information necessary to facilitate freight and logistics services, including:
- Shipment origin and destination
- Cargo specifications
- Import and export documentation
- Customs documentation
- Delivery instructions
- Consignee and consignor information
Website and Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Referral source information
- Cookies and analytics data
4. How We Collect Information
We collect information through:
- Contact forms
- Request for Quotation (RFQ) forms
- Email communications
- Telephone inquiries
- Customer onboarding processes
- Website interactions
- LinkedIn Lead Generation Forms
- Newsletter subscriptions
- Business meetings and events
5. How We Use Your Information
We use personal information to:
- Provide freight forwarding and logistics services
- Process shipment requests and quotations
- Manage customs clearance processes
- Facilitate transportation and delivery operations
- Respond to inquiries and customer support requests
- Improve our services and customer experience
- Conduct business analytics and reporting
- Comply with legal and regulatory obligations
- Send service updates and operational communications
- Deliver marketing and promotional communications were permitted
6. Marketing Communications
Transport Tech Africa may send marketing communications regarding our services, industry insights, events, and promotions.
These communications may be delivered through:
- Email campaigns
- Mailchimp marketing platforms
- LinkedIn advertising and lead generation campaigns
- Other approved communication channels
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our communications.
7. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and user experience.
We utilize:
- Google Analytics
- Website performance monitoring tools
- Advertising and remarketing technologies
These tools help us understand website traffic, visitor behavior, and campaign performance.
Users may configure browser settings to reject cookies; however, some website features may not function properly as a result.
8. Information Sharing and Disclosure
We may share information with trusted third parties when necessary to provide services, including:
- Shipping lines
- Airlines
- Customs authorities
- Freight agents
- Warehousing providers
- Technology service providers
- Payment service providers
- Regulatory authorities
We do not sell, rent, or trade personal information to third parties for commercial purposes.
9. International Data Transfers
Due to the international nature of freight forwarding and logistics operations, personal information may be transferred to and processed in countries outside Nigeria where our service providers, logistics partners, or customers operate.
We take reasonable measures to ensure that such transfers are conducted securely and in accordance with applicable data protection laws.
10. Data Security
Transport Tech Africa implements appropriate technical and organizational safeguards to protect personal information against:
- Unauthorized access
- Loss or theft
- Alteration
- Disclosure
- Misuse
These safeguards include access controls, secure systems, employee confidentiality obligations, and periodic security reviews.
11. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
Once information is no longer required, it will be securely deleted or anonymized.
12. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Withdraw consent where applicable
- Object to marketing communications
Requests may be submitted to: cs@transporttechafrica.com
13. Compliance with Applicable Laws
Transport Tech Africa strives to comply with applicable data protection and privacy laws, including:
- The Nigeria Data Protection Act (NDPA)
- Applicable international data protection regulations where relevant
14. Third-Party Websites
Our website and communications may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.
Users are encouraged to review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
Transport Tech Africa reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website together with the revised effective date.
16. Contact Us
For questions regarding this Privacy Policy or our data handling practices, please contact:
Transport Tech Africa
31 Kofo Abayomi Avenue, Apapa, Lagos, Nigeria
Phone: (+234) 9159894270
Email: cs@transporttechafrica.com
Website: Transport Tech Africa